Project enquiries Looking at a new website, a hosting move or a small internal tool? Send us the rough outline and include a link to anything you already have.
Support requests If something's broken, send the affected page, what you expected and what happened instead. A screenshot or exact error message is genuinely useful.
Response expectations We usually review enquiries during UK business hours. If an existing site or email service is down, put “urgent†in the message so we can spot it quickly.