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Cookie Policy

How we collect, use and store cookies.

Last Updated: 16 August 2026

Cookie Policy

Last Updated: 17 July 2026

1. Introduction

This Cookie Policy explains how NNP Solutions ("we", "us", "our") uses cookies and similar technologies when you use our websites, SaaS platforms, CRM systems, and related services.

By continuing to use our services, you agree to the use of cookies as described in this policy, unless you disable them through your browser settings.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites function properly, improve user experience, and provide analytical information.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our services and cannot be disabled. They include:

  • User authentication cookies (login sessions)
  • Security and fraud prevention cookies
  • Load balancing and system stability cookies

3.2 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as:

  • Remembering user preferences
  • Saving language or region settings
  • Maintaining session state across pages

3.3 Performance and Analytics Cookies

These cookies help us understand how users interact with our services so we can improve performance. They may collect:

  • Pages visited and time spent on pages
  • User navigation patterns
  • Error logs and performance metrics
  • Anonymous usage statistics

We may use third-party analytics providers such as Google Analytics or similar services.

3.4 Marketing and Advertising Cookies

These cookies may be used to:

  • Deliver relevant content or promotional material
  • Measure marketing campaign effectiveness
  • Track engagement with advertisements (if applicable)

NNP Solutions does not sell personal data.

Where advertising is enabled, Google and other advertising partners may use cookies, web beacons, IP addresses or similar identifiers to serve, limit, measure and improve ads. Ad placement is intended for pages with original publisher content, not login screens, account screens or other utility-only pages.

4. Cookies Used in SaaS and CRM Systems

Because NNP Solutions provides SaaS and CRM systems, cookies may also be used to:

  • Maintain secure login sessions
  • Track user activity within applications
  • Support multi-tenant system functionality
  • Log actions for audit and compliance purposes

5. Third-Party Cookies

Some cookies may be set by third-party services integrated into our platform, including:

  • Cloud hosting providers
  • Payment processors
  • Analytics tools
  • Customer support tools
  • SEO and tracking services

These third parties are responsible for their own cookie and privacy practices.

6. How We Use Cookies

We use cookies to:

  • Ensure core functionality of our services
  • Authenticate users and maintain sessions
  • Improve performance and reliability
  • Analyse usage and improve user experience
  • Support security and fraud prevention

7. Managing Cookies

You can control or disable cookies through your browser settings. Most browsers allow you to:

  • View cookies stored on your device
  • Delete cookies
  • Block cookies from specific websites
  • Block all cookies entirely

Please note that disabling cookies may affect the functionality of our services, especially login-based features and SaaS applications.

8. Browser-Specific Cookie Controls

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Microsoft Edge: Settings → Cookies and site permissions
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data

9. Consent to Cookies

When you first visit our website, you may be shown a cookie consent banner. By accepting cookies, you agree to their use as described in this policy.

You may withdraw consent at any time by adjusting your browser settings or cookie preferences (if available).

10. Data Collected via Cookies

Cookies may collect limited personal or pseudonymised data such as:

  • IP address (masked or anonymised where possible)
  • Device type and browser information
  • User session identifiers
  • Interaction and usage data

11. Security of Cookie Data

We use appropriate security measures to ensure cookie-related data is protected from unauthorised access, alteration, or misuse.

12. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our services.

Any updates will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have any questions about this Cookie Policy, please contact:

NNP Solutions
Website: https://nnpsolutions.co.uk
Contact: [email protected]
Support: Support tickets for registered users